These Terms govern your access to and use of finilog and help ensure a secure and reliable experience for all users.
Use finilog responsibly and only for lawful purposes.
Keep your vault password and credentials secure — if you lose them, we cannot recover them for you.
We aim to operate finilog in a fair, transparent, and reliable way.
These Terms of Service ("Terms") govern use of the finilog website and application (the "Service"). The contracting party is the person named in the imprint. By registering an account or otherwise using the Service, you agree to these Terms. Any conflicting terms proposed by you do not apply unless we expressly agree to them in writing.
finilog is an encrypted digital vault for documenting credentials, documents, crypto information, and personal messages, and a tool to prepare your digital legacy. A core part of the Service is a mechanism you configure yourself ("check-in", see Section 7) that, after sustained inactivity on your account, unlocks technical access to the still-encrypted content you previously assigned to designated recipients ("beneficiaries"). finilog is purely a technical data-distribution service. The exact feature set, included storage, and number of possible beneficiaries depend on your chosen plan; details are available on our pricing page.
finilog is not a law firm, notary, financial institution, tax advisory, or any official or judicial body. We do not provide legal, financial, or tax advice; content on our platform, including any planning templates or informational pages, does not replace individual legal advice or notarization where legally required. In particular, finilog is not, and does not replace, an official certificate of inheritance, a probate court, or any other legally regulated inheritance process. We act solely as a technical data-distribution service: at no point do we verify, determine, or confirm who is actually entitled to inherit under applicable inheritance law. Access is unlocked only for whoever you, as the account holder, previously assigned to a given entry — regardless of whether that person is also substantively entitled to it under the law applicable to you. Resolving questions of inheritance law remains solely the responsibility of the parties involved and, where relevant, the competent courts, notaries, or lawyers.
Use of finilog requires registering an account and having unlimited legal capacity; the Service is not directed at minors. The contract for use of your chosen plan is concluded upon confirmation of your registration, or upon completion of the respective order process. You must provide accurate information when registering and keep it up to date.
You are responsible for the confidentiality of your credentials (account password, second factors, passkeys) and for all activity that occurs under your account. If you suspect unauthorized access to your account, you must notify us without undue delay and change your password.
The content of your vault is encrypted exclusively on your own device with a key derived from your vault password (see our Privacy Policy and security page). Your vault password is never transmitted to us and is not known to us. This necessarily means: We cannot reset, view, or recover your vault password. If you lose it and none of the recovery paths you set up (recovery kit, passkey) are available, the affected vault content is unrecoverably lost. We accept no liability for this. The security and choice of your vault password are entirely your responsibility. We accept no liability for damages arising from third parties decrypting your vault content because you chose a weak vault password, one already compromised elsewhere, or reused it, or because you shared it with a third party or stored it insecurely. We have no technical influence over the choice, use, or storage of your vault password outside our systems.
After registering, you can choose a check-in interval (currently 14, 30, 60, or 90 days; default 30 days) within which you must confirm activity with finilog ("check-in"). If no confirmation is received, our system automatically sends a series of reminder emails. If you still do not respond, the system notifies your designated beneficiaries and asks them to briefly confirm whether everything is fine with you. If neither you nor your beneficiaries respond, or a beneficiary explicitly confirms that you have passed away, a final, also configurable waiting period (12 to 72 hours, default 24 hours) starts, and you are sent a "last chance" email containing a cancellation link. If you do not respond to this, the system unlocks technical access for the respective assigned beneficiaries to the still-encrypted entries designated for them. This entire process is fully automated. At no point do we verify your actual death, for example via a death certificate; the only determining factors are deadlines and the response of the people you yourself designated. You can fully reset the process at any time — even after it has been triggered — via the cancellation link or directly in your account, as long as you still have access to your account or your email.
The reliability of the mechanism described in Section 7 depends directly on you choosing a check-in interval suited to your circumstances, keeping your email address and your beneficiaries' contact details current, and being able to respond to our emails regularly. We accept no liability for consequences arising from an unsuitable check-in interval, outdated or incorrect contact details, reminder emails not being delivered (e.g. due to spam filters), or your failure to adjust your settings ahead of a foreseeable absence (e.g. travel without email access). You can undo a release to beneficiaries that was triggered by such a misconfiguration at any time while you are still alive and have access to your account.
finilog may not be used for illegal activities, unauthorized access attempts, abuse of the platform, or any activity that could compromise the security or availability of the Service. In particular, you may not use the Service to store content whose possession or distribution is unlawful.
Current prices, billing cycles, and the features included in each plan are shown on our pricing page and displayed to you transparently before you conclude a contract. Unless stated otherwise, prices include applicable statutory VAT where it is chargeable. Payments are processed by an external, specialized payment provider; we do not ourselves store full payment card data. Price changes for existing, already-running contracts are announced to you in advance and do not apply retroactively.
Paid subscriptions (other than the Lifetime plan, see Section 12) automatically renew for the chosen term unless cancelled before the end of the current term. You can cancel your subscription at any time via your account settings or your payment provider's customer portal, effective at the end of the current billing period. Cancelling does not automatically delete your account or data; use the separate account-deletion feature for that.
With a "Lifetime" plan, a one-time payment gives you permanent access to the feature tier and storage allotment chosen at the time of purchase, with no recurring cost for that plan. "Lifetime" expressly refers to the lifetime of the finilog product and the company operating it, not to your personal lifetime. If operation of finilog is permanently discontinued, a Lifetime plan ends at that point as well; in that case, the provisions on insolvency or discontinuation in Section 24 apply, in particular the data-export period specified there. You have no claim to continued operation of the Service beyond its actual existence, nor to financial compensation for the remaining, originally expected usage period.
Consumers who conclude a contract with us via distance communication (in particular through our website) have a statutory right of withdrawal. Right of withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded. To exercise your right of withdrawal, you must inform us (contact details in the imprint, or support@finilog.de) of your decision to withdraw from this contract by an unambiguous statement (e.g. by email). To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired. Effects of withdrawal: If you withdraw effectively, we will reimburse all payments received from you without undue delay, and no later than fourteen days from the day we receive notice of your withdrawal. If you requested that use of the Service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the point you notify us of withdrawal, compared to the total scope of services provided for in the contract. Expiry of the right of withdrawal: Your right of withdrawal expires early if we have fully performed the Service and only began performing it after you expressly consented to this and simultaneously confirmed your knowledge that you lose your right of withdrawal upon full performance of the contract by us. Model withdrawal notice: If you wish to withdraw from the contract, you may send the following to support@finilog.de: "I/we hereby give notice that I/we withdraw from my/our contract for the use of finilog ordered on [date], name of consumer(s), address of consumer(s), date." Use of this template is not required.
The storage allotment included in your plan, any paid storage extensions, and permitted file formats follow the specifications on our pricing page. We reserve the right to apply technical limits on individual files or overall usage to maintain the stability of the Service for all users.
You remain the sole owner, at all times, of all data and content you store with finilog itself. By storing content within the Service, you grant us only the rights necessary to technically process, store, and — in the release scenario you configured — unlock the still-encrypted content. You alone are responsible for ensuring you are authorized to store the content you upload and that doing so does not infringe any third-party rights.
We strive to provide a highly reliable Service but cannot guarantee uninterrupted availability, error-free operation, or permanent access under all circumstances, for example during maintenance, force majeure, or disruptions at service providers we rely on.
finilog is not a law firm, financial institution, notary, or investment advisor (see also Section 3). Information provided through the platform, including any estate-planning or legacy checklists, does not constitute legal, financial, or tax advice and makes no claim to completeness or accuracy in any specific case.
We are liable without limitation for intent and gross negligence, under the Product Liability Act, and for damages arising from injury to life, body, or health. For slightly negligent breaches of material contractual obligations (cardinal obligations) — those whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely — our liability is limited in amount to the damage typically foreseeable at the time the contract was concluded. Otherwise, liability for slightly negligent damages is excluded. Independent of the foregoing, we accept no liability in particular for damages arising because encrypted vault content could be decrypted by third parties due to a weak, previously compromised, reused, or insecurely stored vault password (see Section 6), or for damages resulting from a misconfiguration of the check-in process under Section 8. The above limitations of liability also apply for the benefit of our legal representatives and vicarious agents.
We may temporarily suspend accounts or terminate them without notice for good cause, in particular in the event of a breach of these Terms, applicable law, or reasonable suspicion of abusive use of the Service. Where legally permitted and technically feasible, we will notify you before taking such action and give you the opportunity to export your data.
After termination or deletion of your account, your data is deleted in accordance with our Privacy Policy. For data remaining as part of an already-triggered beneficiary release, the separate deletion approach described there applies.
We may update these Terms from time to time, for example due to changed legal requirements or new features of the Service. We will notify you of material changes in advance, generally by email. If you do not object to a material change within six weeks of receiving the notice, the change is deemed accepted; we will specifically draw your attention to this in the notice. If you object, you retain the option of extraordinary termination.
These Terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers habitually resident in another European Union member state, this applies only to the extent that it does not deprive you of protection granted by mandatory consumer-protection provisions of that state's law. If the user is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with this contract is the provider's place of business.
Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced, to the extent it exists, by the applicable statutory provision.
Should the operator of finilog become insolvent or permanently cease operations, registered users will be notified by email as early as legally permitted and given a period of at least 90 days to secure their data via the export feature provided in the application. Encrypted user data will not be sold or transferred to third parties as an asset; it will be deleted after this period, or as part of insolvency proceedings, in accordance with applicable legal requirements.
Questions about these Terms can be directed to support@finilog.de or the contact details provided in the imprint.
💡 Our Commitment
finilog exists to help users protect their digital legacy. Security, transparency, and long-term trust remain at the core of every decision we make.